Good to know about Vapesourcing

Mixed Customer Experiences with Vapesourcing.uk

The reviews reveal a dichotomy in customer experiences with vapesourcing.uk, showing both satisfied and dissatisfied customers.

Positive Reviews - Product Quality and Pricing

Several customers were pleased with the quality and pricing of the products. They praised the company for offering genuine items at competitive prices, with specific mentions of various vape models and brands. Customers were happy with the variety of products available and appreciated the good value for money.

Delivery Time and Communication Issues

A pattern of complaints revolves around delayed deliveries and poor communication regarding shipping status. While some customers received their orders promptly and appreciated the tracking details, others experienced significant delays and a lack of timely updates. This inconsistency in delivery times and information caused frustration for numerous patrons.

Customer Service Problems

Customer service received mixed reviews, leaning predominantly towards negative feedback. While a few customers reported positive interactions, a more significant number highlighted unresponsiveness and unhelpful responses when seeking assistance with their orders, refunds, or product issues. This led to dissatisfaction and complaints about feeling ignored or scammed.

Accusations of Fraud and Scams

Several customers accused the company of being a scam, reporting issues such as being overcharged, receiving fake receipts for refunds, not receiving ordered items, and being sent the wrong products without resolution. These negative experiences pointed to a lack of trust and reliability in customer dealings.

Website and Ordering Concerns

Customers expressed issues regarding website clarity, particularly about delivery policies and product details, such as nicotine content. Misleading information or lack thereof led to incorrect orders and additional frustration when attempting to return items, especially when required to return them to China at their own expense.